The terms of use below constitute a legal agreement between you (The User) and CADLore.com (the Company). Your agreement to be bound by these terms is acknowledged by your use of the Company Services, Support Services and/or any software made available to you by the Company.
General assumptions
1. This agreement is between CADLore.com and a website user. You agree to these terms by using CADLore website in any possible way, which includes, but is not limited to visiting the website, using its internal and external links for search of information, ordering CADLore services, contacting CADLore representatives, etc.
2. CADLore.com does not take part in negotiations between clients and CAD experts. Our site only serves as an online platform that aims to foster the communication between clients and CAD professionals.
3. CADLore.com is not responsible for services provided by CAD experts or CAD agencies. Once a project is negotiated, CAD professionals are obliged to deliver the product - fulfill the project requirements, and clients are obliged to pay for the services they have been provided. CADLore.com is not involved in that process. In case of specific request we may provide an escrow service for a negotiated commission.
4. Users of CADLore.com are responsible for their username and password. Each user is responsible for the actions taken with his or hers user account credentials – username and password.
5. Use of third party sites - CADLore have no liability or responsibility for the accuracy or suitability of content on a third party website that can be reached by using CADLore website. Your use of any content from a third party website, including but not limited to, information, downloadable files, etc. is at your own risk.
6.Third Parties Product Names - CADLore services are compatible with many software applications and third party products. The names of such products and/or applications are used on CADLore website with descriptive purpose only. Such names are registered trademarks of the third companies, from which CADLore is entirely separate and independent. Such names include but are not limited to: "AutoCAD", which is a registered trademark of Autodesk Inc.; "Solidworks", which is a registered trademark of Solidworks Corporation, "Photoshop” which is a registered trademark of Adobe Systems Inc., etc.
7.Website Terms of Use Change - CADLore reserves the right to change the above terms of use at any time. Such changes will become effective and binding after their posting on CADLore's website. The website user agrees to regularly review CADLore Website Terms of Use and be aware of the changes made. By continuing to use the CADLore website after any posted revision, the User agrees to abide by it. Registration and Financial Responsibility
1.General registration at CADLore.com.com is free for both clients and CAD experts.
2. For special features, CADLore.com reserves the right to ask for a fee.These special features include but are not limited to:- Access to special section with CAD projects and CAD jobs (including access to partner sites).- Providing company’s description and uploading a logo in our business directory.- Participation in our Featured links section.- Access to download section with CAD symbols, CAD books and CAD tutorials.
3.The User understands and agrees that his payment can be process either by the Company or by an authorized vendor of the Company. The User agrees to keep the Company and any of its vendors harmless of any fraud risks, ungrounded chargeback requests and other actions related to his/her payment that can influence negatively the standing of the Company or its vendors.Payments are based on subscription plans and are processed by one of our authorized vendors– PayPal.com and 2checkout.com. Users who choose to subscribe to one of our plans also choose to abide by the specific terms of use of either PayPal.com or 2checkout.com depending on the service they have chosen.
Payment Acceptance
The Company reserves the right to verify each payment and the service will be provided only if the verification process is successfully completed. In case of failure of the verification process the service will not be provided and the payment will be refunded by the Company. The User understands and agrees that during the verification process the Company or its vendors may contact the User and request additional information and documents from the User. It is the User’s sole responsibility to provide all the information required in order to verify the payment.
Payment Cancellations
The User understands and agrees that the services provided by the Company can be canceled only by contacting the Company and in accordance with the “Service Cancellation by the User” terms. The User understands and agrees that the Company vendors, PayPal.com and 2checkout.com, can act only as an intermediary at the point of payment processing, but cannot be involved in any communication or be held liable by the User in relation to a service provided by the Company. If a payment is cancelled by the User directly with a Company Vendor, the service provided by the company will be immediately terminated by the Company with no guarantees against data loss.
Payment Chargeback
In case of a chargeback of the User’s payment directly through the Credit Card authorities the service provided by the Company will be immediately terminated by the Company with no guarantees against data loss. In case the charge back is ungrounded the User is obliged to provide any assistance and documents needed to the Company for reversal of the chargeback in up to 2 business days. The User will also be liable to pay a $50 chargeback processing and handling fee. In case of failure by the User to comply with Payment Chargeback policy the Company reserves the right to handle the case over to a Collection Agency for collecting the due payments by the User.
Western Union Payments
Any service paid for by Western Union will be delivered up to 3 business days after the User provides the 10 digit control number of the payment. All Western Union transaction fees are paid additionally by the User and are not included in the price of the service.
Wire Transfer Payments
Any service paid for by a direct wire transfer to one of our support offices will be delivered up to 3 business days after the User provides proof of the payment. A proof of payment is a scanned image of the invoice from the bank where you have deposited the amount to be transferred. All transaction fees are paid additionally by the User and are not included in the price of the service.
Renewal Account Fees
Renewal fees are due for each subscription plan at the end of the pre-paid period for that plan. The renewal fees for any planare billed automatically on quarterly billing cycle, six month billing cycle or yearly billing cycle, until the account is either canceled by the User or the Company.
4.Service Cancellation By the User - Any service provided by the Company can be canceled by the User in accordance to the cancellation terms below. The cancellation becomes effective 5 business days after it has been received by the Company. If a renewal payment is billed by the Company after a cancellation request is received but before the cancellation becomes effective it will not be refunded.
Cancellation and Refund Policy for subscription plans at CADLore.com
A subscription plan can only be canceled posting a cancellation request ticket at our Ticket Support Center inside the Members Area. The cancellation request process includes initiating a cancellation request and confirmation of the cancellation request. A cancellation request is received by the Company only after it has been confirmed, a ticket has been sent,by the User. The cancellation becomes effective at the time the User has posted a cancellation request ticket. The cancellation request ticket only cancels the subscription plan the user has been subscribed to. It does not cancel the user account. This account remains active but with no access to special features at CADLore.
The client is eligible for a refund after canceling a subscription plan on the following terms:
The cancellation requested by the User has become effective in less than 30 days after the date of the initial payment for this subscription plan. Subscription plancancellations that become effective in more than 30 days after the initial payment are not eligible for refund.The User will be refunded the money s/he paid for theSubscription plan(s).
5.Service Cancellation by The CompanyThe Company may cancel any of its services immediately with no prior notice and with no refund, if the Company determines in good faith that User's use of the service violates the terms of use. The Company cannot be held liable for loss of data in case of such a cancellation. The Company may also cancel any of its services, if the Company determines in good faith that this service has become impractical or unfeasible for any technical, legal, regulatory or other reason, by giving User as much prior notice as reasonably practicable.
The Company may also cancel Subscription based service used by the User for any or no reason with a 7-day prior notice.In case of Subscription Plans Cancellation by the Company for a reason different from violation by the User of the Terms of Use, the Company will issue a refund for all the months, for which the plan is prepaid and will not be used by the User. The amount of the refund will be calculated by multiplying the number of the unused months by the pre-paid monthly price applicable for the User’s billing cycle. The Company will act in good faith to offer several options for receiving the refund; however it is the User’s sole responsibility to provide the needed information for receiving the refund.
6.Subscription plan expiration
Each User's subscription plan might be suspended on the expiration date if no renewal payment is received by the Company before this date. Bear in mind that this does not cancel the user’s account. It only limits their access to the special features at CADLore website. Upon successful payment for new subscription, the user will regain his or hers access to the special features sections. The Company cannot be held liable for loss of data due to plan suspension or termination after the expiration date.
Referral Program
The User is entitled to receive a month of free subscription plan added to his/her account if a new customer, referred by theUser, orders a subscription plan from the Company. The free month is added after the referred customer has maintained his account for more than 30 days. For each customer referred, the User receives one month of free service.
The Company uses a special tracking system to testify the authenticity of each referral. The Company has the right to decide if a referral is actual based on evidence from the tracking system and/or on evidence provided by the User. The User cannot use the referral program for referring him/herself. In such case no free months will be received.
Additional Rules
1. Users should provide trustworthy personal information where required. CADLore reserves the right to remove from its database Users that are found to provide misleading or fake information about them and the services they provide.
2. Project information should be detailed and adequate. Posting of fake projects and jobs is absolutely prohibited. Such postings will be removed immediately if they are proved to be in any way misleading or fake.
3. CAD experts should complete the projects they undertake in a timely and professional manner. Clients should accept the project work and pay as negotiated.
4. Users may not disclose to anyone or anywhere information about projects and jobs provided on CADLore.com, including project providers' contact information.
User's Responsibilities related to his/her account content performance
The user is solely responsible for the quality and performance of the user's account content uploaded by the user. The user is also responsible to ensure that all aspects of the user's account content are compatible with the Company server's hardware and software. It is User's responsibility to keep his/her content compatible at all times.
The Company cannot and will not be responsible for any malfunctioning of the User's content or any damages to the User’s content caused by failure of the User to keep his/her content compatible with the hardware and software used by the Company.
Acceptable Use Policy
User should use all services provided by the Company for lawful purposes only. User agrees to maintain his/her account in full compliance with the terms listed below. If any part of the User's account is found to violate the Acceptable use policy below, the Company may take immediate corrective actions including immediate suspension or deletion, from the User's account without prior warning. Abuse of the acceptable use policy below may result in a warning, suspension or possible account termination with no refund.
The Company has the right to decide what constitutes a violation of the terms below.
By using any Services, provided by the Company:
You agree that you will not violate the laws, regulations, ordinances or other such requirements of any applicable Federal, State or local government.
You agree not to transmit any unsolicited commercial or bulk email. You will not engage in any activity known or considered to be spamming or Mail Bombing.
You agree not to make any inappropriate communication to any Newsgroup, Mailing List, Chat Facility, or another Internet Forum.
You agree not to make, attempt or allow any unauthorized access to the Company website, your own account or the account of any other User of the Company.
You agree that you will not use the account provided by the Company for storing any data if it is copyrighted and you are not the owner of the copyright. This includes but is not limited to copyrighted music files, copyrighted video files, copyrighted software, etc.
The User agrees that the Company has the sole right to decide what constitutes a violation of the acceptable policy use described above as well as what is the appropriate severity of any corrective action to be applied. If no revision of the decision is requested by the User in 7 calendar days, the Company decision became binding and final.
The User has the right to request a revision of the Company decision for any resource abuse case only once. If this request is received by the Company in 7 calendar days, after the corrective action has been taken, the Company will revise the case including the additional information provide by the User. The decision of the Company in such a case is binding and final, and cannot be a subject of a further change.
The User understands and agrees that the Company can terminate each account that violates the terms of account resource use and cannot be responsible for data loss in such cases.
Technical Support
The Company provides Technical Support to the User at no additional fee only for website related issues regarding profile creation, forum administration, business directory administration, etc.
The User can request technical support only by opening a ticket trough the Ticket Support Center located in the Member's area. The Company will have no liability to provide technical support if it is requested in any other way apart from the Ticket Support Center. The User is solely responsible to use the appropriate Ticket Support Center category when posting a ticket. The Company will have no liability to respond to tickets opened in inappropriate categories.
User must provide the Company with all information and access to facilities that the Company may reasonably require providing the requested Technical Support. The Company cannot and will not be liable for any delays or increased costs or expenses associated with User's failure to provide any of such information.
The Company will act in good faith to provide the requested technical support in the time frame expected by the User and to achieve the results required by the User. However, The Company has no liability or obligation to complete the requested Technical support by any deadline or achieve any particular outcome or result.
The Company will have no liability or responsibility for any damage, loss of data, loss of use or other loss occurring in connection with the Company provision of Technical Support requested by User.
The User should not abuse the Ticket Support Center.
Abuse of the Ticket Support Centerincludes, but is not limited to, excessive number of tickets opened by a single User, aggressive and/or harassing behavior, repetitive use of inappropriate categories for posting a ticket, etc. Any abuse of the Ticket Support Center may result in warning, Ticket Support Center access restrictions, account suspension or possible account termination with no refund. The Company has the sole right to decide what constitutes abuse of the Ticket Support Center.
Services Ownership
The person/organization, whose information is filled in My Details section in the User area is considered by the Company as the OWNER of the service. Initially this information is automatically filled by the Company using the information provided during the registration process. If there is both an Organization and a person pointed out as owners, the priority is given to the organization. The change of ownership can be done at any time by changing the information filled in “My Details” section in the User area by the current owner. The owner is solely responsible for any change to this section.
The Company will contact the Owner in any event connected with the ordered service. The Company will also consider the Owner as the only one authorized to make requests to the Company connected with the ordered service.
This person/organization, who pays for the ordered service is considered the PAYER of the service and is NOT considered as owner of the service unless one of the following is true:
The Owner is the same as the Payer
The Owner, has contacted the Company and agreed that the ownership is transferred to the Payer.
In case the OWNER is different from PAYER, the Owner is obliged to inform the Payer about the Company ownership policy.
Any dispute about ownership that can arise will be settled by the Company based on the ownership policy described above. The Company will consider a court decision overruling in case of ownership dispute, and will always comply with such a decision.
Disclaimer
The User understands and accepts the fact that CADLore.com has no control over and cannot be held liable for the content of data transferred through its database or stored on its servers by the website users. CADLore.com services are to be used at a user's individual discretion. The user therefore acknowledges and agrees that the entire risk arising out of the use of CADLore.com services remains with them, to the maximum extent permitted by law. CADLore.com does not, either expressed, implied or statutory, make any warranties, claims or representations with respect to the services it provides, including, without limitation, warranties of quality, performance, non-infringement, merchantability, or fitness for use or a particular purpose. CADLore.com further does not represent or warrant that its services will remain available, accessible, uninterrupted, timely, secure, accurate, complete and error-free at all times. CADLore.com does not guarantee any specific result can be obtained by using its services. No kind of advice or information, written or oral, given by a CADLore.com associate, owner or agent should be considered a binding warranty of any kind.
In case of a claim against CADLore.com resulting from a violation of the law or the above Terms of Use by a User, the User is held financially responsible for all incurred costs and damages, including all attorney fees.
The terms of the Disclaimer section shall survive any termination of this agreement.
Choice of Arbitrator
The User agrees that if any disputes or claims arise against the Company or its subsidiaries, such disputes will be handled by an arbitrator at the legal registration location of the Company. All decisions rendered by that arbitrator will be binding and final.
Terms of Use Change
The Company reserves the right to change the above terms of use at any time. Such changes will become effective and binding after their posting on CADLore.com website. The User agrees to regularly review the Company Terms of Use and be aware of the changes made. By continuing to use the Company services after a revision has been posted, the User agrees to abide by them.
